Buccini Transport

specific customer representatives to each client so that they can build rap- port. The clients can then relay their comments and concerns without hav- ing to explain themselves to a new op- erator every time. The company also benefits as they can then manage the needs of each client in a more effec- tive manner as they are already aware from other transactions the desired outcome/expectation etc, there are precise points of contact in every de- partment (freight profile). The industry itself is highly regulated and becoming even more so. This is something that Buccini Transport actively encourages, as they are very strong on responsi- bility. They follow strict guidelines and wish to impart the same level of knowl- edge, expertise, and education across the entire industry to ensure their staff and clients are safe not only physically but also from the legal complications arising from non-compliance or Chain of Responsibility obligations. Supporting the business through solid ideals As mentioned before, Buccini Trans- port is a family-owned business that can nevertheless handle a huge amount of work across a wide range of operations. The director and own- er is actively involved in the business, along with several other members of his family and approximately 100 unre- lated staff . The dynamic is completely