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Business View Australia

Importantly, this approach has

received a lot of favorable feedback

from the clinic’s patients. Some of the

core ideas of the clinic’s philosophy

revolve around education and patient

safety. As such, Dr. Leat and his team

only use tried-and-tested treatment

methods which have a proven and

established track record of being

safe. Whilst similar establishments

may want to stay at the forefront by

trying out new techniques as soon as

they become available, the Envisage

team has made a conscious decision

to only apply methods that carry the

lowest risk of being harmful to their

patients. Consequently, the patients

are happy with their results and

communicate their positive feedback

back to the clinic.

Feedback is provided both in person

and online and all patients are

encouraged to share their thoughts

and feelings so that the clinic can

improve further. According to Dr.

Leat, referrals are a major source of

patients. As such, satisfying clients

is beneficial to all parties involved.

While the website is also an important

source of clients, referrals show

that previous patients are confident

enough in the clinic’s work that they

are more than happy to recommend

it to friends and family as they know

that their acquaintances will be in

good hands.