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Business View Australia

Popularly known as the ‘Devil Prin-

cess’, a devil on the track and a prin-

cess off it, Renee participates in vari-

ous promotions for Bremtec.

Customer service

Bremtec is known in the trade as

a distributor with highly trustworthy

and fair business practices. When it

receives a warranty claim, it replaces

products regardless of whether the

problem is due to product, fitment

or consumer issues. It does this be-

cause of the level of confidence that

it has established with its customers

over the years.

Bremtec accepts orders over the

phone, fax or the internet. Although its

online ordering system is rapidly gain-

ing popularity, there are a number of

customers who still prefer more tradi-

tional methods.

Above all, the company has a close

relationship with the manufacturer of

its products. This company, which is

based in China, is highly receptive to

the feedback and market information

that Bremtec gives it. Based on this, it

carries out suitable modifications so

that the products that Bremtec offers

its customers are the perfect match

for their requirements.