47 / 142
Business View Australia - May - June 2016 47
& MEDICARE
offered to ensure maximum appeal.
“We want to offer the best level of
service”, Jason says, and services
like those will be a small but vital
part of that. In addition to the online
component, the clinics will continue
investing in equipment to make sure
that the best treatments can always
be offered.
So far, it seems like the philosophy
of FARC has worked in their favor. For
instance, even though the clinics do
not quantitate patient satisfaction,
referrals are a big part of their
business and doctors as well as
former patients continue to direct new
clients into the clinics. The doctors
tend to keep an eye on where people
come from in order to determine
any potential issues though things
have been running smoothly. With
new investments and a dedicated
approach towards the future, FARC
will continue to offer that same level
of care to old and new patients alike.