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Business View Australia - November-December 2015 73
“The growth of Cairns Plaza Hotel
started when we demonstrated that
theplacewas actuallyworth staying at.
That came about when an investment
of $3 million had been made to make
the hotel the best place to stay in
Cairns.”
Facilities at the Cairns
Plaza
Guests of the hotel staying in the
premium suites can see Trinity Bay,
where dolphins, turtles and migrating
whales are regularly spotted. Family
rooms contain either one double bed
and two single beds or four single
beds, making them a good choice for
families or group travellers.
The property’s standard rooms are
extremely well laid out, with a balcony
with a view of the city, mountains or
a partial water view. They include a
double and a single bed, an ensuite
bathroom, as well as tea and coffee
making facilities.
Cairns Plaza has a poolside breakfast
room that is highly popular with
guests. Every morning it is crowded
with families and business travellers
enjoying the freshly made items
cooked using produce bought from
local suppliers.
Next year it is planned to implement
further refurbishment when the hotel’s
reception area and its restaurant
will be redone. A greater focus on
business customers is on the cards
with the internet facilities and the
computers being upgraded. Guests
are also provided the facility of an air-
conditioned lounge where they can
order a drink while they wait. These
too will be renovated.
Cairns can be hot and humid in
summers and it is essential to
provide air-conditioned facilities for
the guests. The hotel also gets many
early check-in requests. When the
hotel has 100% occupancy they have
to wait.
On completion of the refurbishments
these guests will be able to be seated
at the lounges while their rooms are
being made ready. During this time,
they canwatch TV, read the newspaper
or use the free internet facilities.
Complimentary internet WiFi facilities
are available in the entire hotel.
Cairns Plaza has a 24-hour reception
and a restaurant that offers breakfast
to all its guests. Business travellers
are pleasantly surprised to find that
the hotel has very prompt check-
in facilities. They are also offered
complimentary continental breakfast.
HOSPITALITY