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143

plant utilisation, maximise net profit

(“not necessarily sales but net profit”),

and the company is successfully doing

that, more or less through its efficien-

cy.

“The government doesn’t seem to

support manufacturing; it says the

cost of wages is too high. I think this is

broad and sweeping statement. Wag-

es are high, but so is the cost of living,”

Dodson states.

“If you put in measures of efficiency

and get you unit costs of production

down, maybe use a 25 tonne reactor

instead of a 5 tonne one, those kinds

of labour costs can be reduced.”

And as such, that’s how Tollman op-

erates. The company has a very lean

overhead of staff. It streamlines as

much as it can and there aren’t too

many bums on seats:

“Most of our people are in the facto-

ry, producing.”

In fact, in the future, for some of its

packaging lines, the company will be

looking at using robots to reduce la-

bour, “and that’s one way of increasing

your profit” Dodson rationalises.

Growth

P

roduct

D

evelopment

In terms of keeping the business go-

ing, and indeed growing, Dodson is

heavily focused on not just the devel-

opment of its existing workstreams,

but on creating new ones. As such, the

business has and does continue to

see the benefits:

“Our sales increased remarkably last

year, they’ve plateaued a little bit, but

they should climb again next year,”

says Dodson.

Whilst Tollman has been in the field

of manufacturing general chemicals

for a long time, that which is its base-

line, it has since become heavily in-

volved in agricultural herbicide man-

ufacturing (as previously mentioned).

Furthermore:

“This year, we’ve got another busi-

ness starting where all the products

are made by Tollman, but marketed

through this new business.” These

products are wetting agents used in

conjunction with herbicide in an agri-

cultural field.

Another big advancement on the Toll-

man agenda: a year and a half ago,

Dodson hired a highly skilled technol-

ogy development specialist who has

been key in developing a number of

products for Tollman. One of these be-

ing a product Dodson described as

being as “better than anything on the

market”, but furtively, and understand-

ably, he cannot say much more until

the product is released.

The company also has a product de-

velopment chemist onsite creating ad-

ditional products in quite a variety of