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114 Business View Australia - May - June 2016
for the task. After outsourcing the
process, he now saves $500 a week
in addition to the wages of the three
butchers. He has also saved himself
the trouble of finding competent
butchers as this is a skill that is not
readily available.
The business has initiated a loyalty
club which results in repeat visits by
customers. It has done exceedingly
well by garnering 3500 members.
Here too, the work is outsourced to
a vendor who manages the entire
process. We feel the introduction of
the Loyalty Club helped us through
the GFC crisis.
Computerisation
Greg is always looking out for ways
to improve the business and save
on costs. Here he describes one
such step that he took, “I have been
butchering for 50 years this year and
I have been in this shop for 44 years.
I have worked elsewhere during my
apprenticeship. I love technology, I
think its terrific. When we first took
over the business we computerised
our operations. My wife took over all
the work relating to wages and tax
statements.
“We switched over from handwritten
dockets to computerised dockets.
There are ways and means of doing
things. In the first two years we used
to print a full A4 page for a docket
and it used to frustrate me because
it looked very big and cumbersome.
So we found a way of creating two
dockets on one page sideways and
with this little change we have saved
$6000 in one year in ink cartridges
and paper.”
Suppliers
Greg has built a network of
reliable suppliers that provide his
establishment with everything that
he needs to run his business. He
says, “We have good relations with
quite a few companies. We probably
have 16 to 20 suppliers for different
things including dry stores, chicken,
poultry, beef, lamb, veal and bacon
meats. There would probably be
four suppliers whom I would have
a really close connection with. One
is M.C. Herds, Cutfresh Pty Ltd. and
FOOD &