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Business View Australia - November-December 2015 47

the field do are mowing and gardening

work. Most of them are involved in

soft landscaping which includes new

gardens. About 20% of our franchisees

are also involved in hard landscaping

which includes small retaining walls

and that kind of work.

“One of the major key points of

difference we have is that we sell

only one type of franchise and that

is mowing and gardening franchises.

There will never ever be a Fox Antennas

or Fox Cleaning or Fox anything-else.

We specifically want to be in mowing

and gardening because that is what we

know.

“Anybody else operating across

Australia is selling multiple franchises.

So for these people the model

is franchising itself. They are not

particularly franchising a particular

product or a particular service. So

that is a key point of difference. The

potential franchise owners can see that

and we don’t pretend to be experts at

something we are not good at.”

Focussed marketing

activities

There is a great need for making

clients aware about Fox Mowing &

Gardening’s activities. Even 10 years

ago it was possible for an independent

contractor to set up a gardening

business. All that was required was to

put an advertisement in a couple of

local papers and do some leaflet drops.

Over a six month period, a dedicated

contractor could build up a business of

a respectable size.

In thecurrentmarket, if an independent

person tries to set up a gardening

business by advertising in the local

paper, it is highly unlikely that it would

result in more than one or two jobs. Fox

Mowing & Gardening spends a large

part of its budget on advertising and

marketing. It has an elaborate website,

which is constantly upgraded.

The company also concentrates on

internet marketing and utilises search

engine optimization techniques to

increase traffic to its website. Fox

Mowing & Gardening uses a number

of online directories and websites like

Scoopon and Groupon to popularise its

services.

In an effort to get customers, Fox

Mowingoffersbigdiscountsforbusiness

sourced through these sites. They pay

the franchise owners more than the

amount collected from customers. This

extra expenditure is justified by the

visibility that the company gets.

There has been a sharp increase in the

level of business through Fox Mowing’s

FRANCHISING